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Refund Policy

Discover & Connect

Any Capitalized terms used but not defined herein shall have the meaning assigned to them under the Terms of Use which govern your use of our website (the ?Website?) and our ?Ztitch2fit? application for mobile and handheld devices (the ?App?). The Website and the App are jointly referred to as the ?Platform?.

1.Customer Cancellation

1.1 As a general rule Buyer shall not be entitled to cancel Order once placed. Buyer may choose to cancel Order only within Five-minute of the Order being placed. However, subject to Buyer?s previous cancellation history, Ztitch2fit reserves the right to deny any refund to Buyer pursuant to a cancellation initiated by Buyer even if the same is within one-minute followed by suspension of account, as may be necessary in the sole discretion of Ztitch2fit.

1.2 If Buyer cancels his/her Order after one minute of placing it, Ztitch2fit shall have a right to collect a penalty of 100% of the Order amount for breach of contract terms as a compensation for the damages suffered by Ztitch2fit, with a right to either not to refund the Order value in case Buyer?s Order is prepaid or recover from the Buyer?s subsequent Order in case his/her Order is postpaid, to compensate the Merchants and PDPs.